Cookie policy

This cookie statement was last updated on 01/07/2020 and applies to citizens of the European Economic Area.

1. Introduction

This Cookie Policy applies to the users of the website (hereinafter the “website”), which is managed by Royal Botania NV, with registered office at Elsendonkstraat 146, 2560 Nijlen and company number 0447.099.427 (hereinafter “we” or Royal Botania”). The website uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on the website.

As a result of the European e-Privacy Directive, all websites targeting certain parts of the European Union are required to obtain your consent for the use or storage of non-essential cookies and similar technologies on your computers or mobile devices. This Cookie Policy gives you clear and complete information about the cookies Royal Botania uses, including their purpose.

We reserve the right to make changes to the Cookie Policy at any time. In order to stay informed of any changes, you are requested to consult the Cookie Policy on a regular basis.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies (functional, statistics and/or marketing) and plug-ins you selected in the pop-up, as described in this cookie statement. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

6. Why do we use cookies?

Cookies help provide additional functionality to the website or to help us analyse website usage more accurately. For instance, our server may set a cookie that keeps you from having to enter a password more than once during a visit to one of our websites. In order to manage the website, Qompium collects information on the IP address used when the computer that a user is using connects to the Internet.

We only use the IP addresses collected through the website to ensure the appropriate and secure management and operation of the Qompium’s services. In addition to preventing unauthorised access, the collection of IP addresses enables quick identification of the cause and restoration of normal operations in the event of a failure of the website. We do not use or disclose IP addresses in connection with individuals’ personal information.

While we collect information on how you use the website’s services, we preserve the anonymity of individual users in the use or disclosure of this information. However, when we deem it necessary for the protection of the website or of its users/visitors, we may implement measures by using IP addresses to identify individuals.

7. Cookies

There are many different cookies that can be distinguished according to functionality, origin or storage period. Below we first give a general description of the types of cookies that are used on the website. Then a detailed overview is given of the different cookies used on the website.

7.1 Strictly necessary cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to actions you have taken, such as setting your privacy preferences, logging in or filling out forms. They are necessary for good communication and facilitate navigation (e.g. returning to a previous page, etc.).

7.2 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

7.3 Statistic cookies

These cookies collect information about the use of a website such as the number of visitors, the time visitors spend on a web page and any error messages. They help Qompium to improve the performance of the website. These cookies do not identify you as an individual.

7.4 Advertising cookies

These cookies are used to deliver content that is more relevant to you. They can be used to deliver targeted ads or to limit the number of times you see an ad. They also help us measure the effectiveness of advertising campaigns on our website. We may use these cookies to remember websites that you have visited, and we may share this information with other parties, including advertisers. These cookies may also be set by our advertising partners through our website. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites.

7.5 Social media buttons

On our website we have included buttons for Facebook and Instagram to promote webpages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook and Instagram. These buttons work using pieces of code coming from Facebook and Instagram themselves. This code places cookies. These social media buttons also can store and process certain information, so a personalized advertisement can be shown to you.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook and Instagram are located in the United States.

8. Placed cookies


We use WordPress for website development.

WP_DATA_USER_*sessionStore user preferences
wordpress_test_cookienoneCheck if cookies can be placed
wordpress_logged_in_*persistentKeep users logged in


This data is not shared with third parties.


We use Wistia for video display.

wistiapersistentStore performed actions on the website
wistia-video-progress-*persistentStore if the user has seen embedded content


For more information, please read the Wistia Privacy Policy.

Google Analytics

We use Google Analytics for website statistics.

Statistics (anonymous)  
_ga2 yearsPlaced by Google Analytics to record a unique identifier that is used to generate statistical data on how the visitor uses the website.
_gid1 dayCount and track pageviews
_gat1 minuteFilter requests from bots


For more information, please read the Google Analytics Privacy Policy.


We use Automattic for website development.

tk_aisessionStore a unique user ID


For more information, please read the Automattic Privacy Policy.

Google Maps

We use Google Maps for maps display.

Google Maps APInoneRequest user IP address


For more information, please read the Google Maps Privacy Policy.


We use YouTube for video display.

GPS1 dayRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.
VISITOR_INFO1_LIVE6 monthsEstimate bandwidth
YSCsessionRegisters a unique ID to keep statistics of what videos from YouTube the user has seen
PREF1 yearStore and track visits across websites


For more information, please read the YouTube Privacy Policy.


We use Facebook for display of recent social posts and/or social share buttons.

actppresence1 yearManage ad display frequency
_fbc2 yearsStore last visit
fbm*1 yearStore account details
xs3 monthsA Facebook cookie used to maintain a session. It works in conjunction with the c_user cookie to authenticate your identity to Facebook.
fr3 monthsUsed by Facebook to deliver a range of advertising products, such as real-time bidding from external advertisers.
_fbp1 yearDelivers a series of advertisement products on Facebook.
datr2 yearsProvide fraud prevention
sb2 yearsStore browser details
*_fbm_1 yearStore account details
wd1 weekDetermine screen resolution
act90 daysKeep users logged in
c_user90 daysStore a unique user ID
csm90 daysProvide fraud prevention
presencesessionStore and track if the browser tab is active


For more information, please read the Facebook Privacy Policy.


wpml_browser_redirect_testSessionThis cookie by WPML tests if cookies are enabled
wp-wpml_current_admin_language_d41d8cd98f00b204e9800998ecf8427eSessionThis cookie stores the current WordPress administration area language.
wp-wpml_current_language1 dayThis cookie by WPML is used to store language settings.
cmplz_marketing365 daysThis cookie is used to store the user’s cookie consent preferences.
cmplz_stats365 daysThis cookie is used to store the user’s cookie consent preferences.
complianz_consent_status365 daysThis cookie is used to store the user’s cookie consent preferences.
complianz_policy_id365 daysThis cookie stores the accepted cookie policy ID.
has_js365 daysDrupal uses this cookie to indicate whether or not the visitors browser has JavaScript enabled. This helps the website understand browser Javascript functionality so that it can deliver content in a suitable way depending on your settings.
_icl_visitor_lang_js1 dayThis cookie by WPML is used to store language settings.
wfwaf-authcookie-b85a9caae8a49cf9afac566aa0e09c9112 hoursThis cookie is used to determine if the user is logged in.
acf This cookie is placed to provide functions across pages.
PHPSESSIDsessionThis cookie is used to set up a visitor session and to transmit status data via a session cookie.
autoptimize_feed1 yearThis cookie is used to store user preferences.
_hjid1 yearThis cookie is placed by Hotjar to store a unique user ID.
__utmz6 monthsThis cookie by Google Analytics keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website.
__utmc30 minutesThis cookie is used by Google Analytics to determine whether the user is in a new session.
__utmaPersistentThis cookie is Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
_hjIncludedInSampleSessionThis cookie is used by Hotjar to store anonymized statistics.
PREF1 yearThis cookie stores and tracks visits across websites.
_js_datr2 yearsThis cookie stores user preferences.
loglevelpersistentCollects data on visitor interaction with the website’s video-content. This data is used to make the website’s video-content more relevant towards the visitor.
__ss_tk25 yearsThis cookie enables user tracking. It ensures that the visit to website is connected to the user independent of the session and the source.
To further determine  


This data is not shared with third parties.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

11. Contact details

For questions and/or comments about our cookie policy and this statement, please contact us by using the following contact details:

Royal Botania NV

Elsendonkstraat 146

2560 Nijlen

Phone number: +32 (3) 411 22 85

This cookie policy was synchronized with on 01/07/2020